Frequently Asked Questions | Harbor Chrysler Dodge Jeep Ram in Aberdeen, WA
Frequently Asked Questions
Harbor Chrysler Dodge Jeep Ram in Aberdeen, WA
Harbor Chrysler Dodge Jeep Ram is located at 711 East Wishkah Street in Aberdeen, WA 98520, right on the mouth of the Chehalis River in Grays Harbor County. The dealership is easy to reach from anywhere in Southwest Washington, including Hoquiam, Montesano, Elma, Ocean Shores, Shelton, Olympia, and Chehalis. Harbor CDJR shares the Five Star Dealerships campus, which has been a cornerstone of the Grays Harbor community since 1998. Whether you are heading south on US-101 or coming in from State Route 12, the dealership is centrally located for drivers throughout Grays Harbor, Pacific, Thurston, and Lewis counties. Call 360-209-7631 for directions or visit harborchryslerjeepdodge.net/hours for a map.
Harbor Chrysler Dodge Jeep Ram's sales department is open seven days a week. Monday through Friday hours are 9:00 AM to 7:00 PM, Saturday is 9:00 AM to 6:00 PM, and Sunday is 11:00 AM to 5:00 PM. The service department is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM (closed Sunday). The parts department follows a Monday through Friday schedule of 7:30 AM to 5:30 PM and Saturday 8:00 AM to 4:00 PM (closed Sunday). Being open seven days a week for sales sets Harbor CDJR apart from many dealerships in rural Southwest Washington. Call sales at 360-209-7631, service at 360-209-7783, or parts at 360-209-7116.
Harbor Chrysler Dodge Jeep Ram is part of Five Star Dealerships, originally founded by Rich Hartman in September 1998. Today, Damon Gleason is the dealer for both Harbor Chrysler Jeep Dodge RAM and Five Star Ford Lincoln, while Allen Erickson is the dealer for Five Star Toyota and Five Star Chevrolet. Both Damon and Allen were born and raised in Grays Harbor, meaning this dealership is 100% locally owned and operated by people with deep roots in the community. Five Star Dealerships has grown into a multi-brand automotive group and a major employer in the Aberdeen area. Learn more at harborchryslerjeepdodge.net/aboutus.
Yes, Harbor CDJR is one of the most active community sponsors in Grays Harbor County through the Five Star Dealerships group. The dealership group is a title sponsor for the Five Star Dealerships Sand and Sawdust Festival in Ocean Shores and the Five Star Dealerships SPLASH Festival in Aberdeen. They also run the Touchdown For Kids program each football season, award FFA (Future Farmers of America) scholarships to graduating students, and donate to local athletic teams and school fields throughout the region. These community programs have been running for over two decades. To learn more, visit harborchryslerjeepdodge.net/community-involvement.
Harbor Chrysler Dodge Jeep Ram serves all of Southwest Washington and the greater Pacific Northwest coast. The dealership's primary service area includes Aberdeen, Hoquiam, Montesano, Cosmopolis, Ocean Shores, Westport, Elma, McCleary, Raymond, South Bend, Centralia, Chehalis, Shelton, and Olympia. The dealership specifically mentions serving customers from Aberdeen, Hoquiam, Montesano, and Olympia on their website. Call 360-209-7631 to speak with the sales team.
Harbor Chrysler Dodge Jeep Ram sells new vehicles from four brands: Chrysler, Dodge, Jeep, and RAM. The Chrysler lineup includes the Pacifica and Pacifica Hybrid (the only hybrid minivan in its class) and the Voyager. Dodge offers the all-new Charger (2-door and 4-door), the Durango three-row SUV, and the Hornet compact SUV. Jeep carries the Wrangler, Grand Cherokee, Cherokee, Compass, Gladiator pickup, Wagoneer, Grand Wagoneer, Wagoneer S, and the all-new Recon. RAM offers the 1500 (including the new RHO off-road trim), 2500, 3500, Chassis Cab, and ProMaster commercial vans. The 2026 Dodge Charger was named North American Car of the Year. Browse the full new inventory at harborchryslerjeepdodge.net/searchnew or call 360-209-7631.
Yes, RAM trucks are a core part of the Harbor CDJR lineup in Aberdeen. The dealership stocks the RAM 1500 (including the all-new RHO off-road trim and Tradesman work truck), the RAM 2500 and 3500 heavy-duty trucks, RAM Chassis Cab for commercial applications, and RAM ProMaster commercial vans. RAM trucks are marketed as America's longest-lasting pickups and offer best-in-class features across multiple categories. Harbor CDJR currently promotes $0-down financing on new RAM trucks. Search the full RAM truck inventory at harborchryslerjeepdodge.net/searchnew or schedule a test drive by calling 360-209-7631.
Yes, Harbor CDJR carries the complete Jeep lineup. This includes the Wrangler (the iconic off-road SUV), the Grand Cherokee (premium mid-size SUV available in 4xe hybrid), the Cherokee, the Compass, the Gladiator pickup truck, and the full-size Wagoneer and Grand Wagoneer luxury SUVs. Jeep also offers the all-new Recon and the all-electric Wagoneer S. At Harbor CDJR in Aberdeen, Jeeps are especially popular with outdoor enthusiasts who want proven off-road capability for exploring the Olympic Peninsula and Pacific Northwest coast. Browse the Jeep lineup at harborchryslerjeepdodge.net/searchnew or call 360-209-7631 to schedule a test drive.
Yes, if Harbor CDJR does not have your exact configuration on the lot, the sales team will locate it from the regional dealer network or place a factory order on your behalf. Factory orders allow you to choose the exact color, trim, engine, and option packages you want. Factory order timelines vary by model and demand, but the sales team will provide realistic delivery estimates upfront. Call 360-209-7631 or visit harborchryslerjeepdodge.net/contactus to get started on a custom order.
Yes, Harbor CDJR maintains a large selection of pre-owned vehicles from Chrysler, Dodge, Jeep, RAM, and other major manufacturers. The used inventory ranges from budget-friendly options under $10,000 all the way up to premium vehicles over $50,000. Every used vehicle undergoes a comprehensive pre-purchase inspection by certified technicians, and the dealership emphasizes complete vehicle history disclosure so buyers know exactly what they are getting. Harbor CDJR also has a dedicated page for vehicles under $20,000. Browse available inventory at harborchryslerjeepdodge.net/searchused or check out budget options at harborchryslerjeepdodge.net/under-20k.
Yes, Harbor Chrysler Dodge Jeep Ram offers manufacturer-certified pre-owned vehicles. CDJR Certified Pre-Owned vehicles must pass a rigorous 125-point inspection and come with a manufacturer-backed 7-year/100,000-mile Powertrain Warranty (from the original in-service date). CPO vehicles offer the savings of a pre-owned vehicle with the peace of mind of a factory-backed warranty and thorough inspection. Search certified inventory at harborchryslerjeepdodge.net/certified-pre-owned.
Yes, Harbor CDJR accepts trade-ins and offers KBB Instant Cash Offers through Kelley Blue Book. The dealership also promotes evaluating your trade-in at 110% of Kelley Blue Book value to maximize your return, as part of their cost-plus pricing strategy. Visit the trade-in page on the Harbor CDJR website, enter your vehicle's details, and receive a guaranteed cash value offer. You can also get your trade appraised in person at 711 East Wishkah Street in Aberdeen. Call 360-209-7631 to get started.
Yes, Harbor CDJR has a full finance department that works with multiple local and national banks to find the best loan terms for your situation. The dealership uses a transparent cost-plus pricing strategy, taking a level percentage of the base cost regardless of market demand. The finance team personally reviews every application rather than relying on automated approvals or denials. Harbor CDJR emphasizes no yo-yo financing (the terms you agree on are the terms you get), transparent rate explanations in plain English, and no hidden fees. Start the process online at harborchryslerjeepdodge.net/finance or call the dealership.
Yes, Harbor CDJR offers an online pre-approval process that lets you know your buying power before you visit the lot. Simply visit harborchryslerjeepdodge.net/preapproved and fill out the secure application. Pre-approval does not obligate you to purchase, but it speeds up the buying process significantly. You can also use the online payment calculator at harborchryslerjeepdodge.net/paymentcalc to estimate monthly payments before applying.
Yes, Harbor CDJR works with buyers across the full credit spectrum, including those with challenged credit, no credit history, or past financial difficulties. The dealership partners with multiple lending institutions, including those that specialize in working with buyers who may not qualify at traditional banks. The finance team believes in finding solutions that work within your budget and credit situation. Harbor CDJR also offers the DrivePlus Mastercard for additional financing flexibility. Call 360-209-7631 or submit an application at harborchryslerjeepdodge.net/preapproved to explore your options.
Yes, Harbor CDJR in Aberdeen has a full-service department staffed with factory-certified CDJR technicians. The service center handles everything from routine oil changes and tire rotations to complex engine repairs, transmission work, and manufacturer warranty repairs for Chrysler, Dodge, Jeep, and RAM vehicles. The service department is open Monday through Friday from 7:30 AM to 6:00 PM and Saturday from 8:00 AM to 4:00 PM. Harbor CDJR emphasizes real appointment times, written estimates before any work begins, regular communication updates, and same-day service for most routine maintenance. Loaner vehicles are available for extended warranty repairs. Schedule your appointment online at harborchryslerjeepdodge.net/schedule-service or call 360-209-7783.
Yes, the Harbor CDJR parts department stocks genuine OEM Mopar parts and accessories for Chrysler, Dodge, Jeep, and RAM vehicles. Mopar is the official parts, service, and customer care brand for Stellantis (the parent company of all four CDJR brands). Using manufacturer-approved Mopar parts ensures proper fit, performance, and warranty compliance. The parts department is open Monday through Friday from 7:30 AM to 5:30 PM and Saturday from 8:00 AM to 4:00 PM. The parts team can also order specialty or less common components with realistic delivery estimates. Call the parts department at 360-209-7116 or visit harborchryslerjeepdodge.net/parts-accessories.
Yes, Harbor CDJR provides direct access to the Mopar recall lookup tool on their website. You can check for open recalls on your specific vehicle by visiting mopar.com and entering your VIN (Vehicle Identification Number). Harbor CDJR's service team will also inform you of any open recalls when you bring your vehicle in for service. The dealership emphasizes transparency about manufacturer recalls and technical service bulletins, and all recall work is performed at no cost to the vehicle owner. Call the service department at 360-209-7783 to schedule recall service.
Yes, Harbor CDJR operates a collision repair center at the Five Star Dealerships campus in Aberdeen. The collision center handles everything from minor dent and scratch repair to major accident restoration, and works directly with all major insurance companies. The collision center has been part of the Five Star Dealerships operation since 1997 and offers a lifetime paint warranty for as long as you own the vehicle, plus a 12-month/12,000-mile warranty on all other repairs. Call the collision center directly at 360-538-8622 or visit harborchryslerjeepdodge.net/collision-repair.
Yes, Harbor CDJR has a rental center on-site at the dealership in Aberdeen. This is especially convenient for customers whose vehicles are in the service or collision center and need temporary transportation. The dealership also offers a customer shuttle service during service appointments. Rental availability and pricing vary, so it is best to call ahead and reserve. Contact Harbor CDJR at 360-209-7631 to check rental availability or visit harborchryslerjeepdodge.net/rental-center.
Yes, Harbor CDJR in Aberdeen sells several electric and hybrid models. The current EV and hybrid lineup includes the Jeep Wrangler 4xe (plug-in hybrid with proven Wrangler off-road capability), the Jeep Grand Cherokee 4xe (premium plug-in hybrid SUV), and the Chrysler Pacifica Hybrid (the only hybrid minivan in its class). The dealership has EV-certified technicians trained on high-voltage systems and offers transparent recall information, charging system education, and full manufacturer warranty support on all EV and hybrid components. Browse EV and hybrid inventory at harborchryslerjeepdodge.net/new-evs or call 360-209-7631.
Yes, Harbor CDJR has EV-certified technicians trained specifically on the high-voltage systems found in the Jeep Wrangler 4xe, Grand Cherokee 4xe, and Chrysler Pacifica Hybrid. The service team can handle all routine maintenance, warranty repairs, and battery health assessments for these vehicles. The dealership also offers used EV and hybrid inventory with thorough battery health assessments and complete service history disclosure. Call the service department at 360-209-7783 to schedule EV or hybrid service.
Yes, Harbor CDJR in Aberdeen is built on a transparent, no-pressure philosophy. Customer reviews on DealerRater, Google, and other platforms consistently highlight that the sales staff is friendly, knowledgeable, and does not use high-pressure sales tactics. One reviewer on Roadtrippers noted that sales staff are salaried rather than commissioned, and there is no pressure to buy. The dealership has a 4.4-star rating from 140 reviews on Google. Harbor CDJR has been part of the Five Star Dealerships family since 1998, with the motto: "The name means a great deal." Visit the showroom at 711 East Wishkah Street in Aberdeen or call 360-209-7631.
Yes, Harbor CDJR runs regular specials on new vehicles, pre-owned vehicles, certified pre-owned vehicles, and service and parts. Current offers include manufacturer incentives from Stellantis, seasonal promotions, and dealership-exclusive pricing events. The dealership also offers the Five Star Advantage Care program for additional ownership benefits. Harbor CDJR posts all current specials on their website: new vehicle specials at harborchryslerjeepdodge.net/newspecials, used vehicle specials at harborchryslerjeepdodge.net/usedspecials, and service and parts specials at harborchryslerjeepdodge.net/MoparCoupons. Promotions change frequently, so check back often or call 360-209-7631 to ask about current deals.
Yes, Harbor CDJR offers special financing programs beyond standard auto loans. These include military appreciation programs, first responder discounts, and other qualifying incentive programs through Stellantis. The dealership also offers the DrivePlus Mastercard, which allows customers to earn rewards on everyday purchases that can be applied toward vehicle service and parts. Visit harborchryslerjeepdodge.net/special-programs for details on current special programs or call 360-209-7631.
Uconnect is the infotainment and connected vehicle system used in Chrysler, Dodge, Jeep, and RAM vehicles. It provides touchscreen navigation, Apple CarPlay and Android Auto integration, hands-free calling, vehicle diagnostics, remote start, and other connected features depending on your vehicle's trim and model year. Harbor CDJR in Aberdeen has information about Uconnect features and can walk you through the system during a test drive or after purchase. Visit harborchryslerjeepdodge.net/uconnect for more information or call 360-209-7631.
Every new CDJR vehicle sold at Harbor Chrysler Dodge Jeep Ram in Aberdeen comes with a manufacturer warranty package from Stellantis. The standard coverage typically includes a 3-year/36,000-mile Basic Limited Warranty (bumper-to-bumper) and a 5-year/60,000-mile Powertrain Limited Warranty covering the engine, transmission, and drivetrain. Most CDJR vehicles also include 5-year/60,000-mile Roadside Assistance and a 5-year/unlimited-mileage corrosion perforation warranty. Warranty terms may vary by model and model year, so ask your sales advisor for your specific vehicle's coverage details. For warranty questions or to schedule warranty service, call 360-209-7783.
Harbor CDJR offers a limited warranty on qualifying used vehicles. The dealer warranty covers 50% of labor and 50% of parts for covered systems and lasts for 6 months or 6,000 miles, whichever comes first. CDJR Certified Pre-Owned vehicles receive the manufacturer-backed 7-year/100,000-mile Powertrain Warranty (from the original in-service date), in addition to having passed the 125-point inspection. Additional implied warranties may apply under Washington State law. The finance team at Harbor CDJR can also offer extended service plans through Mopar/FlexCare Vehicle Protection for additional long-term coverage. Call 360-209-7631 for details.
Harbor CDJR frequently hires for positions across sales, service, parts, and the collision center. The dealership is part of the Five Star Dealerships group, one of the largest employer networks in the Aberdeen, WA area, with multiple brand locations under the same ownership. The dealership offers the opportunity to work for a locally owned company with deep community ties going back to 1998. General Manager Damon Gleason is personally involved in the business and can be reached at 360-538-8626. View current openings and apply at harborchryslerjeepdodge.net/employment-opportunities.